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FreedomLine 24
Welcome to banking at your fingertips
with PBK's FreedomLine 24 automated voice response
system. We've designed this 24-hour telephone access
service to give you information about your accounts at
your convenience; from the comfort of your home,
office, or wherever you may be. FreedomLine 24 gives you
access to a full array of information about your
accounts and the ability to conduct certain transactions
safely, easily and conveniently. Using FreedomLine 24,
you may access information regarding:
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Checking balances
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Last five checks paid
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Specific check clearance
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Direct Deposits received
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Last 3 deposits received
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Interest earned on
checking
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Savings deposits and
withdrawals
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Interest earned on savings
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Certificate of Deposit
interest earned
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CD maturity dates
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Loan balances and payment
dates
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Transfer
Funds
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Interest
Rates
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Change your
Personal Identification Number
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FreedomLine 24 is the fast, safe and convenient way
to get the information you need. Here's how to use it:
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Dial 1-800-947-7051
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Have your account numbers ready and the primary
social security numbers shown on your account AND
your Personal Identification Number (PIN). This PIN
may be established the first time you use
FreedomLine 24, and it serves as your personal
protection from any unauthorized person gaining
information about your account. When you first call
FreedomLine 24, you will be asked to enter the last
four digits of the social security number shown on
your account(s) as a means of security. Once in the
system, you will be asked to enter any 4-digit
number you wish with this number serving as your
PIN. By establishing a PIN, you will have authorized entry to
your account information.
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Follow the instructions of the automated
attendant to select:
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Press "1"
for Account Information
Checking - Savings - CD -
Loans
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Press "2"
for Funds Transfer
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Press "3"
for Interest Rates
CD - IRA - Checking -
Savings - Loans
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Press "4"
for General Information
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Press "5"
to change your PIN
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Press "0"
during banking hours to receive
Customer Service information
Note:
All calls into the
FreedomLine 24 system will try to match the number
you are calling from with a number the bank has on
file for you. If the system is unable to confirm a
match you will be prompted to enter in your birth
date before access is granted. This is just another
precaution the bank has taken to help ensure the
integrity of your information.
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